Refund policy
You may return most items within 90 days of delivery for a refund or exchange. No restocking fee.
Last updated September 18, 2026
- 90 days From delivery to return
- No fee We charge no restocking fee
- 5 days Refund after inspection
- 48 hours To report damaged or wrong
To be eligible
- The item must be unused, uninstalled and in its original packaging with all tags and documentation.
- Helmets and other safety equipment must be unworn, with the visor film and all labels intact. Safety equipment that has been worn or dropped cannot be returned.
- Electrical parts, tuning modules and special-order items are non-returnable once installed or programmed.
How to start a return
Contact us with your order number within 90 days of delivery and we will issue a return authorization and the correct warehouse address. Returns sent without authorization cannot be processed β and the depot a part ships back to is not always the one it came from.
Return shipping
Return shipping is paid by the customer. We do not charge a restocking fee. If the item arrived damaged or we sent the wrong part, we cover the return shipping.
Refunds
Once your return is received and inspected, refunds are issued to the original payment method within 5 business days. Original shipping charges are non-refundable unless the item arrived damaged or we sent the wrong part.
Damaged or incorrect items
If your order arrives damaged or is not what you ordered, contact us within 48 hours of delivery with photographs and we will arrange a replacement or a full refund at our cost.
Do not install it. A damaged or incorrect part that has been fitted, wired, cut or programmed can no longer be returned or claimed for.
Questions
Riders Parts Miami β parts counter
+1 645-239-3174 Β· parts@ridersmiami.com
Monday to Saturday 9:00am to 7:00pm Β· Sunday 10:00am to 5:00pm
1926 NE 154th St, North Miami Beach, FL 33162
See also: shipping information Β· warranty Β· FAQ